UNITED SOUTHERN BANK MOBILE BANKING
Message and data rates may apply.
No smartphone required
Text USB at 969-24 and we'll text you back with your account balances, transactions and branch locations.
Any phone with a browser
Secure access to your accounts from your phone browser.
Simply go to your bookmarked log-in link from your mobile phone.
Banking for your smart phone or device
Mobile banking app for your iPhone®, or Android®
Phones or iPad®.
Download our free mobile app to instantly manage your accounts.
FREQUENTLY ASKED QUESTIONS
Is USB Mobile Banking Safe?
Mobile Banking employs industry best practices with regard to security. It has been assessed against industry security criteria by a number of independent system security experts.
At a high level, Mobile Banking offers the following security safeguards:
- Authentication – Mobile browser and application customers are authenticated for every interaction with any Mobile Banking component. Customers are authenticated by username and password.
- Encryption – 128-bit encryption is used for all transactions within Mobile Banking.
- Fraud – Mobile Banking incorporates mechanisms such as transaction validation and transaction reconciliation processes to detect fraud.
- Availability/Resilience – Mobile Banking is protected against malicious attacks through software and server hardening measures.
Is my personal or financial information stored on my phone?
No. Mobile Banking does not save any files with personal or financial information on your mobile device. That information stays strictly within online banking. Some phones (e.g. BlackBerry, Android) have logo and branding files that are copies to the mobile device. Those files do not contain any personally identifiable information.
Which accounts can I access using Mobile Banking?
You can access any account you have set up in online banking. You select which accounts you want to access using Mobile Banking during the enrollment process.
How current is the account and transaction information?
When you view your account balance, you see the current available balance. When you view transaction history, you see the most recently posted transactions. Pending transactions do not display.
Can I add more than one mobile phone?
Yes. You can enroll several mobile devices for Mobile Banking. To add a new phone, complete the Mobile Banking Enrollment section.
What if my phone number changes?
If your mobile phone number changes, simply update your mobile phone number by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).
What if my phone is lost or stolen?
If your mobile device is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique user name. To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).