Lost or Stolen VISA Debit Card
- During business hours – 352.669.2121 Call Center
- After hours and during weekends or bank holidays – 800-554-8969
If you are a consumer (not a business) and discover you have lost your debit/check card or your online login information has been compromised, notify us immediately. If you report the loss within two (2) business days, your liability is limited to the lesser of $50 or the amount of the unauthorized transfers that occur before notice to us.
If you wait more than two (2) business days to report the loss of your debit/check card or login information, you are liable for up to $500 of unauthorized transactions.
If you notice suspicious account activity or experience information security-related events, contact us immediately at the USB Call Center 352-669-2121 or any United Southern Bank Branch Office.