Lost/Stolen Debit Card
- During business hours – (352)669-2121 Call Center
- After hours and during weekends or bank holidays – (800) 554-8969
Please make the call as soon as you can if your debit card has been lost, stolen or compromised in any way to prevent further fraud. During business hours, we can instantly issue you a new card so that you will have peace of mind to continue to live and shop as you need.
If you are a consumer (not a business) and discover you have lost your debit/check card or your online login information has been compromised, notify us immediately. If you report the loss within two (2) business days, your liability is limited to the lesser of $50 or the amount of the unauthorized transfers that occur before notice to us.
If you wait more than two (2) business days to report the loss of your debit/check card or login information, you are liable for up to $500 of unauthorized transactions.
If you notice suspicious account activity or experience information security-related events, contact us immediately at the USB Call Center 352-669-2121 or any United Southern Bank Branch Office.
USB Personal Mobile and Online Banking
Track your money with mobile and online banking.
Receive a text message when your direct deposit is made
Get a text message alert when a check clears or debit card payment is made
Business Customers should contact a CSR at any branch for enrollment forms.
USB ATM Network
Get surcharge-free access to your money – no matter where you are! Use any USB ATM free. USB customers can use the Presto ATMs at Publix Grocery Stores. There are over 55,000 AllPoint ATM’s in the US and some foreign countries USB customers can use surcharge-free. Download their app to your smartphone to locate them.