Lost/Stolen Debit Card
- During business hours – (352)669-2121 Call Center
- After hours and during weekends or bank holidays – (800) 554-8969
Please make the call as soon as you can if your debit card has been lost, stolen or compromised in any way to prevent further fraud. During business hours, we can instantly issue you a new card so that you will have peace of mind to continue to live and shop as you need.
If you are a consumer (not a business) and discover you have lost your debit/check card or your online login information has been compromised, notify us immediately. If you report the loss within two (2) business days, your liability is limited to the lesser of $50 or the amount of the unauthorized transfers that occur before notice to us.
If you wait more than two (2) business days to report the loss of your debit/check card or login information, you are liable for up to $500 of unauthorized transactions.
If you notice suspicious account activity or experience information security-related events, contact us immediately at the USB Call Center 352-669-2121 or any United Southern Bank Branch Office.
USB Personal Mobile and Online Banking
Track your money with mobile and online banking.
Receive a text message when your direct deposit is made
Get a text message alert when a check clears or debit card payment is made
Business Customers should contact a CSR at any branch for enrollment forms.
USB Debit Card Enhancements
There is more protection for your USB Card.
Use CardValetR within your mobile app to block use of your card, set purchasing limits and spending parameters.
Use your USB Card for purchases within your mobile wallet with AppleR and Android PayTM where accepted by retailers.
Get an immediate text alert if we suspect fraud and simply text us back if it's you for an approved transaction.
Use your USB Debit card with no surcharge fees at Presto at Publix Grocery stores and Allpoint locations through out the United States. To find an Allpoint location download the app or click here.