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Mobile Banking

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FREQUENTLY ASKED QUESTIONS

Is USB Mobile Banking Safe?
Mobile Banking employs industry best practices with regard to security.  It has been assessed against industry security criteria by a number of independent system security experts.

At a high level, Mobile Banking offers the following security safeguards:

Is my personal or financial information stored on my phone?
No. Mobile Banking does not save any files with personal or financial information on your mobile device.  That information stays strictly within online banking.  Some phones (e.g. BlackBerry, Android) have logo and branding files that are copies to the mobile device.  Those files do not contain any personally identifiable information.

Which accounts can I access using Mobile Banking?
You can access any account you have set up in online banking.  You select which accounts you want to access using Mobile Banking during the enrollment process.

How current is the account and transaction information?
When you view your account balance, you see the current available balance. When you view transaction history, you see the most recently posted transactions.  Pending transactions do not display.

Can I add more than one mobile phone?
Yes. You can enroll several mobile devices for Mobile Banking.  To add a new phone, complete the Mobile Banking Enrollment section.

What if my phone number changes?
If your mobile phone number changes, simply update your mobile phone number by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).

What if my phone is lost or stolen?
If your mobile device is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique user name.  To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).

USB Personal Mobile and Online Banking

Track your money with mobile and online banking.   

  • Receive a text message when your direct deposit is made

  • Get a text message alert when a check clears or debit card payment is made

  • Set yourself up to receive a notice when your account drops below an amount you are comfortable with

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Enroll Now

Business Customers should contact a CSR at any branch for enrollment forms.

USB ATM Network

United Southern Bank debit card

Get surcharge-free access to your money – no matter where you are! Use any USB ATM free. USB customers can use the Presto ATMs at Publix Grocery Stores. There are over 55,000 AllPoint ATM’s in the US and some foreign countries USB customers can use surcharge-free.  Download their app to your smartphone to locate them.   

Find ATMs