Navigation

Mobile Banking

Mobile app icons


FREQUENTLY ASKED QUESTIONS

Is USB Mobile Banking Safe?
Mobile Banking employs industry best practices with regard to security.  It has been assessed against industry security criteria by a number of independent system security experts.

At a high level, Mobile Banking offers the following security safeguards:

Is my personal or financial information stored on my phone?
No. Mobile Banking does not save any files with personal or financial information on your mobile device.  That information stays strictly within online banking.  Some phones (e.g. BlackBerry, Android) have logo and branding files that are copies to the mobile device.  Those files do not contain any personally identifiable information.

Which accounts can I access using Mobile Banking?
You can access any account you have set up in online banking.  You select which accounts you want to access using Mobile Banking during the enrollment process.

How current is the account and transaction information?
When you view your account balance, you see the current available balance. When you view transaction history, you see the most recently posted transactions.  Pending transactions do not display.

Can I add more than one mobile phone?
Yes. You can enroll several mobile devices for Mobile Banking.  To add a new phone, complete the Mobile Banking Enrollment section.

What if my phone number changes?
If your mobile phone number changes, simply update your mobile phone number by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).

What if my phone is lost or stolen?
If your mobile device is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique user name.  To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking by logging on to Online Banking from your desktop computer, click Options. Locate the Mobile Banking Profile section and click Manage Device(s).

USB Personal Mobile and Online Banking

Track your money with mobile and online banking.   

  • Receive a text message when your direct deposit is made

  • Get a text message alert when a check clears or debit card payment is made

  • Set yourself up to receive a notice when your account drops below an amount you are comfortable with

    login button

Enroll Now

Business Customers should contact a CSR at any branch for enrollment forms.

USB Debit Card Enhancements

United Southern Bank debit card

There is more protection for your USB Card.

Use CardValetR within your mobile app to block use of your card, set purchasing limits and spending parameters.

Use your USB Card for purchases within your mobile wallet with AppleR and Android PayTM where accepted by retailers.

Get an immediate text alert if we suspect fraud and simply text us back if it's you for an approved transaction.

Use your USB Debit card with no surcharge fees at Presto at Publix Grocery stores and Allpoint locations through out the United States.  To find an Allpoint location download the app or click here.